Impact Report 2022

WHO TO CONTACT

Maoconcept assists you in post-sales for products purchased in stores, authorized boutiques and on the website www.moaconcept.com.

To request assistance you can contact:
• In the store where the product was purchased
• To our Customer service if the purchase is made on our online store

TELEPHONE
Customer Service is available from Monday to Friday, from 9:00 to 18:00 | +39 055 6461788

EMAIL ADDRESS
You can contact Customer Service via email by clicking on " Send us an email " and entering your details, contact details and your request.

MATERIALS USED AND CARE

Our shoes are made of leather and canvas with suede and mesh finishes, with top quality materials, which have passed stress tests with special machinery. Moaconcept uses eco-friendly materials with the aim of reducing environmental impact.
We recommend cleaning your sneakers with a soft, dry cloth or a soft bristle brush. You can also use a damp cloth gently on the skin.

What to avoid doing

To avoid ruining your sneakers, avoid cleaning them with aggressive soaps and abrasive sponges or brushes.