How do your shoes fit? Sizes vary between our styles, but all of our shoes are a medium width and most are full sizes only. We have confirmations from our customers who find a right fit by purchasing their size. If you are a half size we recommend you buy the larger size, for example, if you are a 42.5 we recommend you buy the 43! Still not sure? We would be happy to help you! Contact one of our specialists at info@moaconcept.com for personalized advice!

Great question! Normally our shoes, having a leather upper, do not tend to lose their shape by more than a few millimetres.

Pro Tip: Wearing your shoes with socks can help them stretch out more easily!

Our insoles are made to ensure maximum comfort to always accompany you in maximum comfort.

If you need to use your own insoles, no problem, our insoles are easily removable!

We recommend cleaning your sneakers with a soft, dry cloth or a soft bristle brush. You can also use a damp cloth gently on the skin.

To avoid ruining your sneakers, avoid cleaning them with aggressive soaps and abrasive sponges or brushes.

Yes, they can be hand washed, we recommend using a small amount of mild soap on the top.

Make sure you rinse them well and let them dry completely before putting them back in your MOAconcepts.

You can make a return within 14 days of delivery of your order. To see the complete instructions go to the dedicated page, LINK.

The refund will be issued within 14 days of receipt of the returned products with the same payment method you used for the purchase.

We work hard every day to make high-quality shoes with fashionable designs and an incredible feel, all while minimizing our impact on the planet. We are a Benefit Company with the commitment to allocate 10% of our turnover to actions to safeguard man and the Planet.

We run offers from time to time, so be sure to sign up to our mailing list so you don't miss out on promotional events!

The Benefit Company carries out its economic activity by pursuing, in addition to profit, one or more objectives that contribute to environmental, social and economic prosperity in the medium and long term. It represents an innovative and virtuous business model that is committed to formalizing its contribution and objectives, communicating them in a transparent manner to its stakeholders.

My Own Action is a used sneaker collection program with which we give new life to shoes by giving them to charities or recycling them.

In selected sales points, co-working spaces and public areas during events, our boxes are positioned in which we collect used sneakers to be destined for subsequent recovery.

Find out how it works